The Savoy has announced a partnership with Alipay, China’s leading third-party mobile and online payment platform and will be the first luxury London hotel to implement Alipay across the entire hotel and Simpson’s in the Strand as of Friday 18 May 2018.
With China being the world’s biggest third party mobile payments market, and with Alipay providing service to 520 million people who use mobile payment when they travel in the EU, The Savoy recognises the need to offer this fast, secure, and cashless payment service to its Chinese guests and once again will lead the way in the Luxury Hotel market. Alipay, run by Alibaba’s financial arm Ant financial, has been developing partnerships with major luxury retailers in London since the platform launched in Europe in 2016, so this is a natural evolution.
Speaking about the partnership, Philip Barnes, managing director of The Savoy, commented, ‘We are delighted to be partnering with Alipay, and to be the first luxury London hotel to embark on such a partnership. London is the favourite destination for Chinese tourists coming to Britain and we at The Savoy want to ensure that we are offering a seamless guest experience that touches on every element of their stay, including their preferred methods of payment.’
‘We are excited to see Alipay’s partnership with The Savoy, which allows Chinese tourists coming into London to enjoy the ultimate accommodation and dining experiences. It’s the perfect match between 19th century culture and 21st century technology’, commented Li Wang, Head of Alipay EMEA.

About Fairmont

Fairmont Hotels & Resorts is where occasions are celebrated and history is made. Landmark hotels with unrivalled presence, authentic experiences and unforgettable moments have attracted visitors to Fairmont and its destinations since 1907. The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs and Fairmont Peace Hotel in Shanghai are but a few of these iconic luxury hotels, forever linked to the special places where they reside. Famous for its engaging service, grand public spaces, locally inspired cuisine and celebrated bars and lounges, Fairmont promises a special brand of thoughtful luxury that will be remembered long after any visit. With a worldwide portfolio of more than 75 hotels, Fairmont also takes great pride in its deep community roots and leadership in sustainability. Fairmont is part of AccorHotels, a world-leading travel and lifestyle group which invites travelers to feel welcome at more than 4,300 hotels, resorts and residences, along with some 10,000 of the finest private homes around the globe. |


Contact Us


Emma Allam
Director of Communications
The Savoy
Tel: +44(0)20 7420 2329


Nicholas Sferrazza
Communications Coordinator
The Savoy
Tel: +44(0)20 7420 2372